Many Community Health Providers have begun using onsite Benefit Coordinators / Navigators to provide uninsured patients with Medicaid enrollment assistance. These Navigators have become an essential part of a Community Health Providers’s daily business routine. But once the patient leaves the facility, many are slow to provide the necessary documentation required to complete their applications, if at all.
This leaves Navigators with the impossible task of following-up and tracking hundreds, if not thousands, of pending and partially completed applications. Many of these patients will go on to be treated at other providers and some will eventually complete their applications at other facilities.
RetroCAID Tracking compliments the Navigator process by providing a tool for tracking every single Self-Pay encounter, whether a Medicaid application is pending, partially completed, or even where the application process wasn’t initiated by your team.
Whether your facility has 100 or 100,000 self pay encounters annually, each patient and their respective encounter is tracked daily for the full length of its timely filing period. No matter where the patients application process begins or where its completed, your facility will immediately be alerted the moment an encounter becomes eligible for Retroactive Medicaid reimbursement. RetroCAID Tracking provides a safety net that Community Health Providers simply cannot afford to be without!